Privacy Policy

1. Introduction

At Brilliant Images, we believe that trust, respect, and privacy are essential to every client relationship.

Whether you are exploring a Fine Art Portrait Experience, booking a photography session, or simply contacting us with a question, we are committed to treating your personal information with care and respect.

This Privacy Policy explains how Brilliant Images, operated by Maaike Roosendaal, collects, uses, protects, and manages personal information obtained through our website, advertising, enquiries, and photography services.

We aim to handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

Depending on how you interact with Brilliant Images, we may collect the following information:

Personal and Contact Information

Full name
Email address
Telephone number
Mailing or billing address, where required
Preferred method of communication

Photography Enquiries and Booking Information

Type of photography service requested
Preferred booking dates and locations
Project descriptions and creative ideas
Information you voluntarily share about family members or other participants
Booking details, agreements, and payment records

Photography and Creative Content

When you participate in a photography session, we may collect and retain photographs, video recordings, and related creative materials necessary to provide our services.

3. How We Use Your Information

We collect and use personal information for legitimate business purposes only, including:

Responding to questions and photography enquiries
Providing quotes, consultations, and booking information
Planning and delivering photography and videography services
Communicating about upcoming appointments and projects
Processing payments and maintaining business records
Delivering finished photographs, artwork, and related products
Improving our website, services, and customer experience
Measuring the effectiveness of advertising campaigns, where appropriate
Sending promotional communications when legally permitted and with any required consent
Complying with applicable legal obligations

We limit the personal information we request to what is reasonably necessary for the identified purpose.

4. Google Ads and Online Lead Forms

Brilliant Images may use Google Ads to promote our photography services and allow prospective clients to submit enquiries directly through Google lead forms.

If you submit a Google lead form, we may receive information such as your name, email address, telephone number, photography interests, preferred booking timeframe, and other information you choose to provide.

We use this information to:

Respond to your enquiry
Discuss the photography services you are interested in
Provide availability, pricing, and booking information
Arrange consultations or photography appointments
Follow up regarding your enquiry

Submitting an enquiry does not automatically subscribe you to a marketing mailing list.

Google may separately process information according to its own privacy policies and applicable service terms.

For information about Google's privacy practices, please visit:

https://policies.google.com/privacy

5. Photography, Image Privacy, and Client Consent

Photographs are personal and often meaningful. We respect the trust our clients place in us when allowing us to capture their images and stories.

Photographs and video recordings may be used for the purposes of creating, editing, producing, and delivering the services and products requested by clients.

Use of Images for Marketing and Promotion

We will seek appropriate permission before using identifiable client photographs or recordings for promotional purposes, such as:

Website galleries and portfolios
Social media
Printed promotional materials
Advertising campaigns
Exhibitions and promotional publications

Permissions may be documented through a photography agreement, model release, or another appropriate form of consent.

For photographs involving minors, consent will be obtained from an authorized parent or guardian where required.

Clients may contact us to discuss privacy concerns or to request information about permissions they have granted. Withdrawal of consent is subject to applicable legal and contractual limitations.

6. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and evaluate advertising performance.

Depending on the services enabled, these technologies may include website analytics or advertising tools provided by third parties, including Google.

Visitors may be able to manage cookies through their browser settings or any consent controls provided on the website.

7. Sharing of Personal Information

We do not disclose personal information to unrelated third parties for their independent marketing purposes without appropriate consent.

8. Data Storage and Security

We take reasonable administrative, technical, and physical precautions to protect personal information and client images against unauthorized access, loss, misuse, disclosure, or alteration.

These measures may include restricted access to client files, password-protected accounts, secure storage solutions, and appropriate backup practices.

Although we work to safeguard personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Retention of Information

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, meeting legal obligations, and resolving disputes.

Photographs and other creative files may be retained for archival, client service, or business purposes in accordance with our photography agreements and internal retention practices.

Clients may contact us to enquire about the retention or deletion of their personal information or photographs.

10. Email Communications and Marketing

If you contact Brilliant Images or submit an enquiry, we may respond using the contact information you provide.

Occasionally, we may offer information about photography experiences, seasonal sessions, special events, or other business updates.

Commercial electronic messages will be sent in accordance with applicable Canadian anti-spam requirements, including obtaining consent where required.

You may unsubscribe from promotional communications at any time by using the unsubscribe instructions provided or by contacting us directly.

11. Your Privacy Rights

Subject to applicable law, you may contact us to:

Request access to personal information we hold about you
Request corrections to inaccurate information
Ask questions about how your information is collected, used, or shared
Withdraw consent for certain uses of your information
Request deletion of information where appropriate and legally permissible
Express concerns about our privacy practices

We will review privacy-related requests and respond within applicable legal requirements.

Certain information may need to be retained to meet legal, contractual, or legitimate business obligations.

12. Children's Privacy

Brilliant Images provides photography services that may include children and families.

We take particular care when collecting, handling, photographing, or publishing information and images involving minors.

Where appropriate or required by law, we obtain consent from a parent or legal guardian.

Our website and advertising enquiry forms are not intended to solicit personal information directly from children without appropriate authorization.

13. Third-Party Websites

Brilliant Images is not responsible for the privacy practices, content, or security of websites operated by other organizations.

We encourage visitors to review the privacy policies of any third-party websites they use.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or legal requirements.

Any updates will be published on this page with a revised effective date.

We encourage visitors to review this policy occasionally.

15. Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

Brilliant Images

Attn: Maaike Roosendaal

Stratford, Ontario, Canada

Email: maaikeroosendaal@gmail.com

Website: https://www.brilliant-images.com

We welcome questions about our privacy practices and are committed to addressing concerns respectfully and responsibly.